Stone chip damageA clear case for Audi

First a stone chip. Then a slight bump in the road or freezing rain. Before you know it, there is a crack in your windscreen. A small cause can have big consequences: if a stone chip is not repaired quickly, often the only solution is to replace the entire windscreen.

Professional damage repairs

An intact windscreen and intact windows are essential for the safety of the vehicle and its occupants. Even seemingly minor damage can result in the windscreen or window being irreparably damaged when the vehicle moves. In the event of an accident, the front passenger's airbag is supported by the windscreen. For this reason, a damaged windscreen or window should be repaired as soon as possible or replaced if necessary.

Main characteristics at a glance

Advice and insurance processing

In the event of a stone chip, we recommend you make an appointment with your Audi Partner right away. They will provide you with comprehensive advice about repairing or replacing the windscreen or window and handle the processing with your insurance company.

Required documents

Please bring all your insurance documents with you when you bring the vehicle in. Your Audi Partner will always require the most recent insurance certificate issued by your insurance company. If your vehicle is insured by Audi insurance, the insurance number is sufficient.

Costs

If you have a comprehensive insurance policy, many insurance companies cover the cost of repairing stone chip damage completely – i.e. you will not be charged any excess and your no-claims bonus will not be affected. The costs of replacing the windscreen, side windows and rear window are also covered by comprehensive insurance. However, you will have to pay the excess agreed in your policy in this case.

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Service contact at your Audi Partner

Contact your Audi Partner to arrange workshop appointments and to receive individual offers on the topics of Service and Audi Genuine Parts and Accessories.